FAQ

When will the dahlias go live? 

Our inventory posted November 25th at 9 AM EST.  Frost typically hits mid October and the digging process begins.  Then we typically try to post before December.

If I order other items, will they ship with the tubers?

If you order SMFF swag or a wreath, they will ship right away instead of shipping with your tubers.  That way if you are purchasing them for holiday gift giving, you will have them in time.

Can I preorder before the list goes live?

Sorry, no preorders allowed.  We rely on all orders going through our system so we can properly track inventory.

Do you ship internationally?

Tubers are available for shipping within the US only.  Unfortunately due to phytosanitary certificate requirements, we can not ship to Canada. 

Can I pickup my order?

You can pickup at the farm in April once the tubers have been pulled out of storage.  Use discount code LOCALPICKUP at checkout and the shipping charges will come off your order.

Can I add onto my order?

Once an order is placed, the sale is final and there are no additions or modifications allowed.  If you would like to order additional tubers, you will have to place another order and they will be shipped separately.  Shipping charges will not be combined.

Do you offer wholesale prices?

Wholesale prices begin at ordering 100 of one variety, only certain cultivars would be included in that sale.  Email us for more details and we can send you the pricelist. 

Will I get charged sales tax?

Sales tax laws have changed and you will now only be charged sales tax if you reside in Ohio since our business is located in a taxable state. 

Are your dahlia tubers organic?

While we are not certified organic, we grow with organic practices in mind.  Our tubers are dipped with Oxidate after dividing and before being put into storage.  See the OMRI certificate for that product here.  We can also write you a letter if your certifier requires it, just email us.

Are the tulips organic?

The tulip bulbs are not certified organic.  Coming from Holland, they are treated before entering the country unfortunately.  We are hoping that the demand for organic bulbs grow so the suppliers see there is an outlet for them.

What if I'm not satisfied with my tubers?

Our tubers have a satisfaction guarantee.  If they don't sprout or are the wrong color based on what you ordered, email us photos with your order number and we can work something out.  We can either refund you the cost of the tuber or plan to replace those tubers the following year.

Can I get my tubers early?

***Update: The early shipping option has sold out for the 2020 dahlia shipping season, so any remaining orders will ship week 15.***

This year we are accepting a limited amount of early shipping orders, so you will see options for shipping week 6 or week 10.  The default ship week is week 15 (April 6-10) and this is when we recommend getting tubers for outdoor planting in our zone (6a) or colder.  The early ship dates are for those that are in warmer climates and can plant earlier, or for growers who plan to pot them up and propagate from these tubers.  

If you choose to ship week 6 or 10, an additional $5 shipping fee will be added to your cart at checkout to accommodate for the extra precautions we will need to take when shipping.  Our plan is to use extra insulation for the colder months, and/or use expedited shipping methods to make sure tubers aren't damaged in the cold.  

Please note that these early orders are limited, so the early ship dates will be seen as sold out once they are no longer available. Most of our inventory for each item is put into that standard ship date of week 15.