Dahlia Tuber FAQ - Receiving your Order
For a complete informational guide to growing, head to the shop to purchase our Dahlia Guide.
Help! My tubers look wrinkled/shriveled.
Tubers may lose moisture and become a little soft or shriveled while they are in storage. Because dahlia tubers are an organic, living thing, there can be a lot of variation in how they store. It is completely normal for tubers to lose moisture during storage, and is something that we try our best to minimize.
Here's what to do if you receive wrinkled tubers:
1. Give them a (gentle!) squeeze. Tubers should still have some resistance to them.
2. If your tuber turns to mush when you press on it or if it is dry/hollow inside, send us an email with your order number in the subject line along with photos of your tuber and the name of the variety. We will send you a replacement tuber or a credit for the purchase price of the tuber.
To prevent moisture loss, we recommend wrapping your tubers in newspaper or packing them in bags with peat, sawdust, or vermiculite. Minimize air flow and do not store in a wet or humid environment.
Oh no! My tuber has a broken neck / no eyes / mold growth!
Take a look at this photo to learn more about a tuber's anatomy.
If a neck is totally severed or barely hanging on, and there is only 1 tuber attached, please send us an email with your Order # in the subject line, the name of the variety, and photos of the tuber. We will determine if a replacement is needed or if you should wait to see if it sprouts.
If there are multiple tubers attached to the head and there is at least 1 neck intact, good news: your tuber is viable!
Keep in mind that the tubers are still dormant when they are shipped and their eyes may be very difficult to see. If your tuber doesn't sprout or it looks like yours doesn't have an eye, send us an email with your Order # in the subject line, the name of the variety, and photos of the tuber. We will determine if a replacement is needed or if you should wait to see if it sprouts.
It is common for mold to grow on the cut ends of tubers. If you see any, give your tuber a gentle squeeze to see if it feels mushy. If the tuber still feels firm, you may be able to cut off the infected part of the tuber or simply wipe the mold off with some hydrogen peroxide, and move it to a spot with less humidity.
What if I'm not satisfied with the dahlia tubers I received?
How do I store my tubers until planting?
You can refer to our tuber care sheet here.