Receiving your Order

Due to the volume of orders we receive, we are not able to hold, delay, or change your order. If you will be out of town during our shipping window, please make alternate arrangements for someone to receive your package(s) for you. Do not leave packages containing dahlia tubers outside in freezing weather for an extended period of time. 

Unpack your tuber order when it arrives to make sure you received what you ordered, and inspect each tuber for any issues.

Tubers will be packaged by variety in bags and shipped in a cardboard box or padded envelope. Storage medium is not included.

• If you are not planting right away, store your dahlias in a cool place until you are ready.
• We recommend wrapping your tubers in newspaper or packing them in bags with peat, sawdust, or vermiculite, and placing them in a spot that's between 38º-45ºF and 75%-85% relative humidity. If the humidity is too high, however, it can lead to issues with rot or mold.
• Minimize air flow and do not store in a wet or humid environment.
• Check on your tubers periodically to make sure it's not too humid and not too dry.

Our dahlia tubers are shipped dormant, so it may be difficult to identify where the eyes are. Remember that tubers come in all shapes and sizes, and will break dormancy at different rates depending on the variety. See below for more information on identifying the different parts of a tuber, and take a look at our Ugly Tuber Hall of Fame for examples.

If you have questions about your tubers upon arrival, visit our Problems With Your Order page.