Dahlia Tuber FAQ
Useful information about how to place your order and our guidelines.
Steps for storing tubers before planting.
Information regarding how to grow and propagate your dahlias.
Information about potential disease on your tubers.
If you still have questions after reviewing our FAQs, fill out our Tuber Support Ticket. We will respond within 3-5 business days.
ABOUT THE SALE
When will the dahlias go live?
Our dahlia tuber sale starts on November 15th, 2024 @ 9:00am EST.
Some varieties have limited quantities available and will sell out quickly! Items in your cart are not reserved until you complete the checkout process and receive an email with your order confirmation and order number (please remember to check your spam folder). If an item disappears from your cart or becomes unavailable after you've added it to your cart, that means another customer has completed their purchase and the item is now sold out. This is a functionality of Shopify that we are unable to change.
Once your order has been confirmed, we are unable to modify your order. If you would like to purchase more tubers, please place a separate order, which will be shipped separately. Shipping charges cannot be combined.
SHIPPING
Dahlia tubers are shipped in the spring, starting in February for customers who purchased the Early option with their orders. Once the Early orders have been shipped, we will continue packing all remaining orders, in the order we received them, through April.
During this time, we are constantly monitoring the weather forecast for extreme conditions or weather events and will adjust our plans accordingly to avoid shipping tubers through freezing temps.
Tubers are packaged by variety in bags and shipped in a cardboard box or padded envelope. Storage medium is not included, so your order will need to be unpacked and moved to proper storage upon arrival if you are not planting right away.
Each package includes a dahlia tuber care sheet with more instructions on how to handle your tubers after arrival.
EARLY SHIPPING vs. REGULAR
Early shipping is recommended for growers in southern climates or for growers who want to propagate. If you will be planting your tubers in April or later, we recommend going with the regular shipping option.
Early shipping is limited to 300 orders for the 2024-2025 season to ensure our team has enough time to divide what is needed. If you would like your tubers shipped between late Feb-mid March, add the item titled Early Shipping to your tuber order. The $15 fee helps cover the added cost of heat packs, insulation, and expedited shipping charges required to send your order in winter weather conditions. Early shipping cannot be added after your order is processed.
PICKUP
Orders can also be picked up Thursday, April 24th, Friday April 25th, and Saturday, April 26th during Farmstand hours. This is the only time dahlia tuber orders will be available for pickup. If you won't be able to make it that weekend, do not choose this option. To select the farm pickup option, use the code: LOCALPICKUP at checkout.
DELIVERY
Can I preorder before the sale goes live?
Sorry, no preorders allowed. With the volume of orders we receive for tubers, all orders must be submitted through our online shop so we can properly track inventory.
Can I add on to my order?
Due to the volume of orders, we cannot modify or update your order once it has been completed. If you would like to add on to your order, please place another order through our website. Orders cannot be combined and will be shipped separately.
Can I combine my orders?
Due to the volume of orders we receive, we are not able to hold, delay, or change your order. If there's a chance you'll be out of town when we are shipping, please plan for someone to receive your package(s) for you.
Do you ship internationally?
Tubers are available for shipping within the US only. Due to phytosanitary certificate requirements, we are unfortunately able to ship outside of the US.